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Give users their data

by pariskasid

Posted on 31 October 2023

I had two incidents last week that, from opposite directions, pointed out to me the importance of being able to export my data from the applications I am using.

It all started when I got robbed off my phone in Lisbon about ten days ago. As I got back to Athens, I got a new phone and started restoring my applications and data from my latest backup. One application that I was not able to restore its data is Signal. I lost all my messages. Some of them were unread.

This whole phone situation dragged my week’s schedule back quite a bit. Now, on Friday morning I needed to get on a plane again for Copenhagen and send a quote to a client with deadline that day’s afternoon. The limits are quite tight here.

So, what I did in that second situation on the contrary was downloading the draft from Google Docs in .docx format and then just finish the work with Pages. I was able not just to download my data, but also work on them using another application, through an open source interoperable format. What a great and settling experience. There was no data loss threat or even any sort of vendor lock in. Not to mention that I was able to complete my work in time. I could ask for nothing more.

I know there can be tens of explanations on why Signal or other applications do not allow exporting and importing of users’ data. But, I know also that this can be implemented technically, if they make this a priority.

Users’ data belong to… the users. Give users their data.

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At LOGIC we pay attention to details like this, when building applications. If you want to build your next application with attention to such detail, you can reach out via email at [email protected] or book a free 30-minute meeting directly to discuss in real time.